A Dark Future for Europ...
Over the last decade, Europe’s big three airline groups, IAG (owner of British Airways/Iberia), Air France/KLM, and Lufthansa Group, have all been in much better shape than their American counterparts. While US airlines floundered and filed for bankruptcy, they grew and became...Cranky on the Web (May ...
In the Trenches: Benefits – Intuit Small Business Blog The menu of benefits to be provided to employees is surprisingly large. They aren’t all paid, but it’s still a bit of a minefield. The rest is here: Cranky on the Web (May 14 –...Topic of the Week: Berl...
With less than a month to go before Berlin’s new airport opening, it was revealed that it wasn’t ready to go. The delay is now rumored to stretch into 2013 . This is hugely problematic since the new airport was replacing two separate airports with much greater capacity. Air...Delta Screws Up, Accide...
Everyone makes mistakes, but some mistakes are worse than others. Delta had one fall into the “pretty bad” category recently when it decided to try out some new search functionality on its website. In some cases, those who were logged in ended up getting different prices than...A Working Trip to Vegas...
Last week, Allegiant paid for me to come out to Vegas and speak to the attendees at its annual conference for the airports it serves. This is a great event that lets Allegiant talk about its own business to the airports so that it can further beat into them the importance of low costs....The DOT Gets it Right W...
There’s nothing I like more than ripping apart the Department of Transportation (DOT) for its poor rule-making abilities, but every so often, the department does something right. We might as well celebrate on the rare occasion when that happens. Yesterday was one of those days as...No Honest Customer Will...
You’ve probably seen at least one of the dozens of stories reporting on how Spirit is going to charge $100 for a carry on bag . Those stories are incredibly misleading at best. If you’re an honest customer, there’s no way you’re going to pay $100 to carry a bag on...Cranky on the Web (May ...
A Preview of EVA Air’s New Flat-Bed Business Class Seats – Conde Nast Traveler Here’s a look at some pics of EVA’s new flat beds in business class. Excerpt from: Cranky on the Web (May 7 –...